Why The Employee Experience Matters

We talk a lot about the customer experience, but what about the employee experience? It's crucial to note that creating a great company culture is just as important as your product and customer satisfaction. Hence why our product is built with the clients best interest in mind - see for yourself!�

What is the employee experience?

The employee experience can be described as how a person interacts with your company from start to finish. The first touch point is when someone is introduced to the company and applies for a job. The last touch point is when a person leaves the company, and the experience is all of the interactions that happen in-between.

Quick and easy perks (free snacks, drinks, and ping pong) are not culture as they don't contribute to a great company or employee experience. Companies that attract intelligent talent and boast happy employees work hard to create a culture where people want to come to work every day, work hard, and stay happy outside of the office. What makes a successful experience and culture depend on the organization, as each organization is unique. However, there are common qualities that people care about across sectors: modern technology to do their jobs, empowerment, beautiful workspaces, and engagement.

At Accelo, we treat culture as a product. The way we interact in the office and our satisfaction influences our work and, therefore, our technology.

What's the Accelo experience? Here are real thoughts from real employees in our SF office on the employee experience and why it matters to them:

• On leadershipsome text
  • “Leadership at Accelo has allowed me to do the work that I want to do. From the CEO down, whenever I have advocated for the changes I have wanted to see or impact I have wanted to create, I have been given the time, the space, and the responsibility to make positive modifications to my day-to-day, to my environment, and to the company as a whole.”
• On balancesome text
  • “Bellies full of laughter between buckets full of hard work.”
• On systems some text
  • “[What I like most is] the flat structure, egalitarianism, and supportive team environment.”
• On transparencysome text
  • “It's a rule of thumb that no question is ever too stupid or serious.”
• On general awesomenesssome text
  • “Everything is awesome. Everything is cool when you're part of this team, everything is awesome when we're living our dream.”
• On engagementsome text
  • “The feeling of wanting to go to work every day.”
• On vibessome text
  • “Hands down, it’s the culture. Everyone’s personality is so unique, but we get along so well, it’s kind of surprising. Everyone - new and old brings a quirky characteristic or trait that enhances the overall atmosphere and solidifies the tight bonds. There’s no guessing why people prefer to come into the office - there’s never a dull moment around here!”
    

Culture runs on feelings, and the employee experience motivates us. There is nothing worse than walking into work depleted or discouraged. Next time you’re thinking of working on culture, examine leadership styles, relationships within the company, organizational structure, and compensation.

And just in case something our employees said resonated with you, we invite you to check out our careers page! We’d love to hear from you!