Never overlook a client request again with the power of:
Crucial team visibility
Your team shouldn’t need to spend time tracking down what happened with a client’s inquiry. See all incoming requests in one place, then choose to claim, reply, convert or close them.
Easy request prioritization
If ad-hoc service requests are taking up billable time that should be dedicated to projects, your business will be less profitable than it could be. Allow Accelo’s shared inbox to categorize incoming requests for you.
Direct replies via Accelo
As your team grows, it becomes harder to keep track of client communication. Instead of having everyone manage requests from their own email addresses, give them the ease of replying from one centralized platform.
Effortless work conversion
Requests can be overwhelming because they require different types of follow-up. Whether from a new lead or a current client, requests in Accelo can be converted into a sale, project or ticket in one click.
Access to conversation history
To provide top-notch service, you need as much information as possible. The shared inbox allows you to review what’s happened until now, regardless of who’s taken action on a request.
Marc Avila
CEO and Founder
$156,000
reduced overhead
8,000
hours saved
“Accelo has definitely paid for itself. Just the increase in fixing some of the pricing problems with our retainers — that alone pays for it. It's paid for itself many times over.”
In professional services, your clients come first. A shared request inbox helps you improve the speed and quality of your customer service while making the process of prioritizing and responding to client requests more efficient.
What can my team do with Accelo’s request inbox?
They’ll be able to categorize and filter requests, see whether action has been taken on each, review conversation history and convert requests into sales, tickets or projects.
Can we try Accelo before signing up?
To experience the full capability of Accelo, we encourage you to start with a demo of the suite of solutions that will transform the way your team collaborates and manages projects. Our team is committed to answer questions about how the platform will work specifically for your business.