There are a lot of moving parts in a campaign, product launch or other project. Tasks have to be assigned and tracked. Assets have to be procured or created. People have to be informed and directed.
One way to make this process less of a headache for your project managers is to automate whenever possible. But what should you automate and how?
Let's explore best practices for process automation as it relates to project management:
Automation is the assigning of repetitive or mundane tasks to machines or software. Since machines can complete tasks with little to no assistance from people, delegating them frees up a project manager's time for other essential assignments.
You can probably imagine how automation works in a manufacturing and industrial context, but it can be harder to understand how to make it fit your particular client-based business.
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Professional services businesses use automation in various ways to boost efficiency
Automation in project management is about replacing time-consuming administrative work to make tasks and collaboration happen more smoothly. You might choose to:
If you or your project manager have been frustrated by missed deadlines, overtaxed resources, delays or unexpected changes, it could be time to automate some key responsibilities.
READ NEXT: How Larson Accounting grew by 50% using Accelo’s Projects
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Some tasks project managers commonly automate are task reminders, job intake and internal approvals.
When deciding on processes to automate and which to leave to people, ask yourself questions like:
You need a clearly defined path to make automation work, so processes that have holes or bottlenecks can’t be fixed with automation. Be sure your workflows are tightly in place before delegating them to software.
You’ll also need a coherent process for assigning different parts of each project to your staff. Without it, a platform could automatically delegate a task to a person who isn’t qualified or available to complete it, putting your project at risk for all sorts of problems and delays.
Consider some tips for effectively automating business processes.
In the planning phase, you’re defining scope and deliverables, identifying key stakeholders, developing a project plan, establishing a timeframe and more. Nearly every one of these areas offers an opportunity to benefit from automation.
Consider, for example, the burden of assigning project tasks. When you use Accelo for quoting, you can automate task assignments using one-click quote-to-project conversion.
The quote-to-project conversion button in Accelo is a user favorite.
Once a project is in motion, there are many tasks that could be ripe for automation in the areas of organizing workflows, tracking resources, updating stakeholders, monitoring performance and producing deliverables.
Automated project management software allows project managers to share updates with stakeholders and staff in real time. They can share progress and projections and know whether those projections need to shift based on automatically generated reports.
Automated calendar reminders and emails can also help keep people aware of deadlines or notify project managers as projects are completed, preventing scope creep. Some software even provides for the automatic production of certain documents or the application of email templates to make securing contracts or sending updates easier.
Accelo's Status Board clearly shows task assignments and statuses to keep your entire team aligned.
This phase should happen in tandem with execution, as a project manager needs to keep an eye on goal progress, communications, updates, data reporting and more.
Tasks during this phase include tracking KPIs, monitoring other tasks, reallocating resources and tracking progress on key deliverables. You’ll often need to make some changes in this phase as your project plan adapts to real-world execution. Automation can help greatly with keeping the team informed of these rolling changes.
For example, a smart automation tool can notify all the pertinent people about approvals, new suggestions left on a document or overdue tasks. With quick notice, the entire team adapts and responds more efficiently.
Monitor task status, remaining budgets and more in Accelo’s Projects view.
As your team reviews deliverables to make sure they meet quality standards, measures benchmarks against performance and identifies areas of potential improvement, automation can simplify common tasks:
When analytics are automatically gathered throughout a project, it’s easier to generate conclusions for a project review and identify adjustments that will be necessary for similar future projects. Automation can also facilitate easy collection of feedback from team members.
Accelo's utilization dashboard offers an accurate picture of your team capacity at any time.
➡️ Read why 3 Media Web says Accelo has “paid for itself many times over.”
Instead of seeking separate tools to automate each phase or responsibility, consolidate from the start with an end-to-end solution. Accelo was built to help service providers unite the client journey with built-in process automation.
Intrigued? Schedule a demo.
