What makes a manager great? The first few things that come to mind are their work-ethic, a high-performance mindset backed by strong organizational skills and project tracking experience, and being a part of an office culture that promotes teamwork and growth.
If you are new to the role or looking for some tips on how to further connect with your team we have a few ideas as to what’s important:
Communication is the key to any successful relationship, but in the workplace, it can be difficult to get the entire team on the same page. One way you can streamline communication is by referring to a Team Scheduling system that manages the availability of your entire team. And how their work is being allocated to add relevancy to the timing of your communications. Automated Team Scheduling allows you to assign projects and forecast progress in regards to a Project, Ticket, or Sales task.
Creating an environment that supports collaboration is a great tactic for a manager to employ. That’s because the act of collaborating helps employees feel like they are part of a team, a worker among workers, and shows they are playing an important role in the organization. A way to manage your team as they collaborate on tasks is to use a Project Management and Project Tracking tool. Not only does this help you oversee what’s happening on a day-to-day basis, but it keeps employees accountable for the work they are doing and keeps everyone on the same page without the need of micro-management.
We recommend holding one-on-one check-ins with your employees every two weeks. Keeping a Team Calendar and using Project Tracking will make the check-ins easier to manage because work is already being organized and updated on a daily basis. These check-ins can be for anything, such as discussing a long-term project or talking about something that has been going on interpersonally in the office; keep it agenda-free. Also, weekly or bi-weekly staff meetings are not a substitute for one-on-ones. One thing that we like to remember is: you don’t NOT have the time and by making use of a recurring task manager, booking these meetings can be a breeze.
We’re the first to admit that overseeing a team is not an easy role but with Service Operations Automation the quotidian tasks that previously took up much of your day like researching into who is being over-utilized and who is being underutilized come easily and without much effort. Free yourself up to do the work you love, and, if you haven’t yet, sign up for a free trial of Accelo today.
