Accelo, a leading provider of comprehensive professional services automation software, is delighted to announce a significant milestone in our journey as we proudly welcome Karen Sawyer as our new Chief Executive Officer. Karen will lead Accelo into its next phase of growth and development.
With a notable career marked by innovation, leadership, and a profound dedication to driving impactful solutions, Karen embodies the vision and values that define Accelo. She is aptly described as a leader who channels her passion for addressing complex challenges into transformative organizational success. Her passion clearly demonstrates her unwavering commitment to empowering businesses to achieve their full potential.
"I have spent the last 18 years growing and scaling SaaS businesses with a primary focus on all things customers," Karen shared. "In that time, I have both been responsible for professional service customers and have been a customer myself, living the challenges many of ours face. This role allows me to leverage that experience and passion to build a culture, support model, and product centered around the unique needs and challenges of our customers."
Since the successful acquisition of Accelo by Bow River Capital in February of 2024, the company has continued to expand and broaden its digital footprint. Karen explains, "Accelo helps its customers scale, maximize profitability, and successfully deliver for their customers." Furthermore, Accelo's extensive suite of solutions is revolutionizing how professional services businesses deliver value for their customers. Karen emphasized how Accelo enables organizations to manage core professional services processes from quote to project management, resource management, time tracking, and invoicing, providing critical business insights along the way. She noted, “We allow customers to focus on what they do best, delivering for their customers, while we support them with efficiency, visibility, and the business intelligence to make smart decisions for their businesses."
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"Accelo is a true platform with a wide breadth of functionality that can be leveraged for all or part of a customer's complex workflows", she continues, "we have a great product in a large and exciting market. As we invest in further deepening that product, we will be able to reach an even larger segment of that market while continuing to better support our existing customer base", said Karen Sawyer, CEO of Accelo.
“In addition to the core team that has been here for the past several years, we have added team members with deep domain expertise”, she reflects, ”they are passionate about what they do and most importantly are customer obsessed.”
Karen clearly explained her vision for Accelo’s upcoming phase of growth as one driving innovation in product features and business intelligence, aimed at facilitating clients' efficient business management and, most essentially, enabling them to make informed strategic decisions, reinforcing Accelo’s position as the leader in professional services automation software.
